Shipping and Privacy Policy

Refund Policy

The Cupboard Collective accepts refund requests within 30 days of purchase.

To apply for a refund, the item must be returned to our store for an in-person assessment by Tammy Circeo. All returns are reviewed individually, and refunds are issued only after the item has been inspected and approved.

Submitting or returning an item does not guarantee a refund. No automatic refunds are administered.

To be eligible for consideration, the item should be returned in its original condition, along with proof of purchase. The Cupboard Collective reserves the right to deny a refund based on the item’s condition or other circumstances identified during the assessment.

If your refund is approved, you will be informed of the next steps and when to expect the refund to your original payment method.

For questions about returning an item, please contact us before visiting the store.

Last updated: 08/26/2026

Effective date: [Month Day, Year]

The Cupboard Collective respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, visit our store, communicate with us, or otherwise interact with our business.

Information We Collect

Depending on how you interact with us, we may collect:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order information, including the products you purchase, order history, returns, and refund requests.

Payment information submitted when you complete a purchase. Payments may be processed by a third-party payment provider, and The Cupboard Collective may not directly store your complete payment-card information.

Account information, if our website allows customers to create an account.

Communications you send to us, including customer-service inquiries, product reviews, and other feedback.

Device and website-use information, such as your IP address, browser type, device type, referring pages, and activity on our website.

Marketing preferences, including whether you have agreed to receive promotional emails or text messages.How We Collect Information

We may collect information:

Directly from you when you make a purchase, return an item, contact us, subscribe to marketing communications, or complete a form.

Automatically through cookies and similar technologies when you use our website.

From service providers that help us operate our store, website, payment processing, shipping, analytics, or marketing.How We Use Your Information

We may use your information to:

Process, fulfill, ship, and manage orders.

Process approved returns and refunds.

Communicate with you about orders or customer-service requests.

Operate, maintain, and improve our website and services.

Detect and prevent fraud, security incidents, and unauthorized transactions.

Send promotional communications when you have agreed to receive them.

Maintain business and transaction records.

Comply with legal obligations and enforce our policies.How We Disclose Information

We may disclose information to service providers that perform services on our behalf, such as:

Website and e-commerce providers.

Payment processors.

Shipping and delivery companies.

Email and marketing providers.

Website analytics providers.

Professional advisers, including accountants, insurers, and attorneys.

These providers may access information only as needed to perform their services, subject to their own terms and privacy practices.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the safety of others, or as part of a merger, sale, financing, or transfer of the business.

[Choose the accurate statement: The Cupboard Collective does not sell or share personal information for targeted advertising. / The Cupboard Collective may share certain information with advertising partners for targeted advertising, as explained below.]

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, enable website functions, understand website traffic, and support marketing activities.

You may be able to control cookies through your browser settings or our website’s cookie controls. Disabling certain cookies may affect how the website functions.

[Identify any analytics or advertising services used, such as Google Analytics, Meta Pixel, Shopify Analytics, or another provider.]

Marketing Communications

If you subscribe to promotional emails or text messages, we may use your contact information to send news, product information, and special offers.

You may unsubscribe from emails by selecting the unsubscribe link included in each promotional message. You may opt out of text messages by following the instructions provided in the message. We may still send nonpromotional communications related to your purchases or customer-service requests.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information in our care. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to obtain a copy of your information or object to certain uses or disclosures.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. We will respond in accordance with applicable law.

You will not be discriminated against for exercising an applicable privacy right.

Do Not Track and Privacy Signals

Some browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to these signals, our website [does/does not] currently respond to them.

[If legally applicable: We recognize Global Privacy Control signals as requests to opt out of the sale or sharing of personal information.]

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. When we make changes, we will post the revised policy and update its effective date.

For questions about this Privacy Policy or requests concerning your personal information, contact:

The Cupboard Collective

Attn: Tammy Circeo

[Store or mailing address]

[City, State ZIP]

[Email address]

[Telephone number]